1. Information We Collect
a) Account Information
- When you create an account: Email address, display name (if using Google Sign-In)
- Subscription status (processed through Google Play/App Store)
b) Your Photos & Videos
- Images you upload for editing
- Editing preferences and adjustments you make
- Note: All uploaded media is automatically deleted after processing unless you choose to save it
c) App Usage Data
- Device type and operating system
- App features you use most often
- Crash reports and performance data (collected anonymously)
d) Analytics
- We use Firebase Analytics to understand how users interact with our app
- All analytics data is anonymous and cannot identify you personally
2. How We Use Your Information
- To provide photo editing features and improvements
- To personalize your experience (like suggesting filters you might like)
- To process payments for premium features
- To fix bugs and improve app performance
- To respond to your support requests
3. Data Sharing
We never sell your personal data. We only share information when necessary with:
- Google/Firebase: For secure login and analytics
- Payment processors: Google Play Store/Apple App Store for subscriptions
- Legal authorities: Only if required by law
All partners must meet strict privacy standards.
4. Data Security
We protect your information using:
- Industry-standard encryption for all data transfers
- Secure servers with limited access
- Automatic deletion of uploaded media after processing
5. Your Choices & Rights
You can:
- Delete your account and all associated data
- Opt-out of analytics tracking in your device settings
- Request a copy of your personal data we store
To exercise these rights, contact us at:
📧 privacy@neuracreations.com
We respond to all requests within 14 business days.
6. Children's Privacy
NeuraEdits is not designed for users under 13 years old. We do not knowingly collect data from children.
7. International Users
Your data may be processed in different countries, but we ensure it's always protected to Kenyan and international standards.
8. Policy Changes
We'll notify you about significant updates through:
- In-app notifications
- Email (if you have an account)